Welcome to the IoN Travel Page - Everything You Need to Know about ConcurTravel 

All travel must be approved in advance by completing a Concur Request

Airfare MUST be booked through Concur or our TMC (Travel Management Company)

URL:  Log in using your UO credentials.  If you are unsuccessful logging in, after four attempts, Concur will suspect phishing and block your account for 24 hours.  *Chrome seems to work best as a browser

Travelers and travel coordinators will book air travel using Concur Travel (an online booking tool) or directly through their preferred university travel management company (TMC).  Concur Travel and TMC bookings take advantage of university-negotiated discounts and lower ticketing fees, limit the unintended purchase of basic economy fares (no-frills, unchangeable, non-refundable tickets), and ensure compliance with the Fly America Act (required for travel paid by federal grants).  Outside bookings will only be permitted if a university cost saving can be demonstrated in advance.

Step 1: Profile - Please review/update your profile settings if you haven't done so.

Step 2: Look But Don't Book - Look for flights and save a screen shot

Step 3: Requests - Read How will I book my Travel?  You can complete the online form and send me a screen shot of the exact flight that you want to IoN travel and I will set up your request that you will need to submit OR you can read the Self-Service directions and complete it yourself.  

Are you adding Personal Time? - Personal time added to a trip and the comparison shows personal time is a higher cost, use TMC (Direct Travel).  Here are instructions on how to do a comparison and how to attach the comparison to the request.  Here are instructions on how to send the approval.  Our TMC contacts are Linda and Sherry

Step 4: Book your flight/lodging/rental car - Once the Request is approved, go to the Concur home screen and click Request to see a list of Active Requests.  Find the approved request and click the Book link in the right status column.  This will launch the booking tool with pre-populated Request information.  If you are staying in a Conference Hotel, book using the instructions on the Conference website.  If you want to book your own hotel, you can use Concur (now includes AirBnB) or book a room on your own.  When you look at hotels in Concur, for the city where you will be staying, it will show you the per diem rate for that city.  *Make sure you go through all of the pages when booking until you have confirmed the booking.

Step 5: Travel - While you are traveling, use the Concur app to take pictures of all of your receipts and they will flow into your Expense tab in Concur.

Step 6: Expense - When you return, your travel needs to be Expensed.  If you would like IoN travel to complete your Expense Report, please complete and submit this Excel Spreadsheet to IoN travel, and you will be notified (via a Concur email) when it is ready to submit.  It is preferable for you try it yourself, follow the instructions in the Concur User Manual.  A section that may not be clear is the second item Travel Allowance (aka per diem).  Make sure you use the city that the business took place in NOT the city you flew into.  Please see these tips with pictures to help clarify.  Here is a handy checklist to make sure you have everything: Concur Expense Report Review Checklist

Take a look at the UO Travel website for updated info, training's, video's.

Concur FAQ's, tips, and definitions:

One Card - If you travel more than once a year, you need this!

This card is to be used strictly for travel expenses, nothing else.

With the rollout of Concur for Travel, the UO is offering a new corporate travel visa card program called One Card.  This corporate card program is available to all UO business travelers.  The One Card is a corporate travel card, not a personal-liability card, and will be paid directly by UO. Travelers won’t have to “float” payments on the card while waiting for a travel reimbursement, and won’t have to deal with interest charges.  The One Card will be linked to the traveler’s Concur account, and posted transactions will automatically appear in their Concur expense reports. 

To qualify you must have a .5FTE or greater UO appointment with forecast pay. If you have already applied for the new UO One Card, thank you!

How to apply:

Go to  Log in with your UO credentials and navigate to Business Affairs, Travel, UO One Card corporate Travel Credit Card Request.

1.   UO employee fills out the form and clicks Save.

2.   Next Screen - Click Edit and in the next screen enter your Budget Authority’s email address ( Save.

3.   Next screen:   At bottom, click arrow to Send document

4.   Next screen:  At bottom, review and sign the cardholder agreement.

IMPORTANT: Please be sure to include your legal name, your 95# (UO ID), and your email address  

Using Travel Card for International Travel:  If you are outside the US and have problems with your card, call 701.461.2010.  If you're in the US and have problems call the number on the back of your card.  If you are trying to made a payment to an entity outside of the US, call the number on the back of your card and they'll help you.  

Questions:  send email to or call 541.346.3313


UO Travel Department 541.346.3100 or

One Card FAQ's

One Card Guidelines

Travelnews:  Updated when new is sent out